Our Client, an award winning 4 star world-class hotel with both a Large Domestic and International Clientele and the Hotel of first choice for Business and Conference events in Cork.
A vacancy has arisen for a Duty Manager in our Business Division.
In the role of Business Duty Manager and answering to the Hotel General Manager, you will be ensuring a smooth and successful four star service experience throughout the Hotels Business and Conference Operations.
As one of the key members in the Management team you will be providing a commitment to delivering and improving exceptional customer service standards. Where your passion for the industry will deliver and maintain a positive and exceptional experience for our Guests.
Requirements:
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Be a highly organised self-starter with the ability to effectively manage priorities
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Demonstrate versatility in responding to guest requests and situations
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Remain calm and effective in emergency and high pressure situations
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Experience in Hotel operations in a management role
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Outstanding Customer service skills
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Conflict resolution and negotiation skills
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Ability to anticipate the needs of guests & promptly handle any complaints
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Exceptional presentation and grooming standards
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Demonstrated experience adhering to H.S.A. standards and maintaining a safe working environment for staff and guests
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Understanding of Conference IT Systems
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Ability to Work to tight schedules
What we offer you:
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Attractive salary package and career with an award-winning internationally renowned hotel
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To be a part of a passionate team of industry professionals and a Hotel you will be proud to work for
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Use of the Hotels Leisure Facility’s
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Excellent training opportunities and ability to develop a successful career
If you want to be part of the experience that only our Client can offer and have the required skills, please submit your resume and cover letter detailing your genuine interest in the role. We look forward to hearing from you.
If you would like to discuss the role further please call Derek Lynch in strict confidence on 087 2617560 or email derek@ndlrecruitment.ie